Shipping Terms and Conditions

Australian Rates
$10 Standard Shipping
FREE SHIPPING over $100 

International Rates (World-Wide)
Flat rate of AU$35

Please be aware that any items shipped internationally may be subject to import duties and taxes applicable to your country/or the country you’re shipping to. 

SBE recommends that you contact your local customs office for further information.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges and cannot tell you what the final cost will be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

We will not refund any purchases that have not been accepted at Customs. By accepting these terms you agree to the above

Damaged Goods
We are not responsible for damage incurred during transit, and customers should address such issues with the shipping carrier, as no refunds will be given. Please note that we have a strict policy to ensure all goods are packaged properly and protected before shipping.

Delivery Times
The standard processing time for orders is 3-5 business days. After orders are processed, delivery time is 3-5 days for Domestic and up-to 10-21 business days for International.

Please note: that shipping may experience delays during sale events and holiday periods. We appreciate your understanding and patience as we strive to deliver your order promptly.

Ordering Assistance
For all online customer service and product enquiries, either email us at info@sharonblain.com. Office hours are 8.30am to 5.30pm, Monday-Friday, Australian standard time.

 

,